Absolute pleasure speaking with Greg, finally feeling heard and supported with my condition. Thankyou!
The product itself is great. From ordering to delivery, everything went smoothly and arrived quickly. The only negative point is the print on the bottle, which states "Mullien" instead of "Mullein". This spelling mistake doesn't look very professional and leaves a somewhat negative impression, making me question the product's legitimacy and whether it's truly safe to take. Other than that, I have been happy with my purchase and hope the labeling issue will be corrected in future batches.
Hi Nadine,
Thank you for your review and for taking the time to point out the spelling error on the label.
You are absolutely correct — the herb is spelt “Mullein” and not “Mullien”. Unfortunately, this typo slipped through during the label design process and wasn’t picked up before printing. That’s entirely our mistake, and I appreciate you bringing it to our attention.
I understand how seeing an error like that could raise questions about professionalism and even confidence in the product. However, I would like to reassure you that the spelling mistake is limited to the label artwork only. The product itself contains the correct herb (Mullein), sourced and manufactured to the same standards as all of our NatroVital products.
The label has since been corrected and future batches will reflect the proper spelling.
Thank you again for your honest feedback and for your kind comments regarding the product, ordering process and delivery. We genuinely appreciate your support.
Kind regards,
Greg
NatroVital
Thank you Greg. Another excellent product. Very helpful.
I benefit from all your products.
This product helps me get through my day. My body feels supported
Greg put me on Mag Excel over a year ago & I have taken it near everyday since , it helps keep my Magnesium levels stable , as well as helping with my gut issues . I highly recommend this product , it is really good.